SSF named among the top firms with excellent client service
Sensiba San Filippo LLP (SSF), a leading Northern California-based accounting and business consulting firm, is pleased to announce that it has won Inavero’s Best of Accounting Award for providing excellent client service to their clients for a second year in a row. The Best of Accounting Award winners have proven to be industry leaders in service quality based solely on the ratings given to them by their clients. SSF received an average net promoter score of a 9.2, compared to the industry average of 4.7 out of 5 stars.
Inavero recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients.
ClearlyRated.com is the directory of choice for sourcing leading accounting firms with validated satisfaction scores in the US and Canada.
“2018 Best of Accounting award recipients have demonstrated a superior commitment to client satisfaction and service quality,” says Inavero Founder and CEO, Eric Gregg. “These organizations are leading the industry by example, and are resetting expectations about what clients can expect from their accounting providers – I couldn’t be more proud to feature them on ClearlyRated.com.”
About Sensiba San Filippo
With 40 years of experience, Sensiba San Filippo LLP (SSF) ranks among the region’s top 20 public accounting firms. Offering comprehensive assurance, tax and consulting services, the Firm has a regional focus with global expertise. As a member of Morison KSI, SSF is a part of an international association of affiliated accounting firms that supports their clients’ global business needs in over 88 countries. Headquartered in Pleasanton, the Firm has offices in San Mateo, San Jose, Morgan Hill, Fresno and San Francisco. For more information, visit www.ssfllp.com.
Rooted in satisfaction research for business service firms, Inavero’s proprietary online survey program leverages the Net Promoter® Score methodology to measure client satisfaction. Inavero partners with business service firms in the U.S. and Canada to measure client satisfaction, improve retention, capture testimonials, and increase new business.