SSF named among the top firms with excellent client service
Pleasanton, Calif., February 7, 2019 – Sensiba San Filippo LLP (SSF), a leading Northern California-based accounting and business consulting firm, is pleased to announce that it has won ClearlyRated’s 2019 Best of Accounting™ Award for providing excellent client service to their clients for a third year in a row. The Best of Accounting Award winners have proven to be industry leaders in service quality based solely on the ratings given to them by their clients. SSF received satisfaction scores of 9 or 10 out of 10 from 79% of their clients, significantly higher than the industry’s average of 45% in 2019.
“We are incredibly proud and honored to have earned the Best of Accounting Award,” said John Sensiba, Managing Partner of Sensiba San Filippo LLP. “As a firm we strongly believe in the Platinum Rule of treating people the way they want to be treated. This award serves as a humbling reminder that we have built impactful relationships with our clients and our community, and we are truly grateful and inspired by the wonderful things our clients had to say about us.”
“The client experience is one of the most powerful ways that accounting firms can set themselves apart from the competition,” said ClearlyRated’s CEO Eric Gregg. “2019 Best of Accounting winners have demonstrated their commitment to client service, investing in a survey and feedback program that brings transparency to the client experience at their firm. I’m thrilled to showcase these service leaders alongside their validated client ratings and testimonials on ClearlyRated.com!”
About Sensiba San Filippo
With over 40 years of experience, and as the first accounting firm in California certified as a B Corporation, Sensiba San Filippo LLP (SSF) provides clients with comprehensive assurance, tax, and consulting services while using the power of business to solve social and environmental challenges. SSF ranks among the region’s top 20 public accounting firms and utilizes regional and global expertise to serve clients across a variety of industries. As a member of Morison KSi, SSF is a part of an international association of affiliated accounting firms that supports clients’ global business needs in over 80 countries. Through service to others, a commitment to integrity, stewardship of the environment and kindness, SSF strives to improve the lives of clients and the global community. Headquartered in Pleasanton, SSF has offices in San Mateo, San Jose, Morgan Hill, San Francisco and Fresno. For more information, visit www.ssfllp.com.
About Best of Accounting™
Best of Accounting recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients. Winners are featured on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client ratings and testimonials.
Rooted in satisfaction research for professional service firms, ClearlyRated (formerly known as Inavero) utilizes a Net Promoter Score survey program to help accounting firms measure the client experience, build online reputation, and differentiate on service quality. Learn more at ClearlyRated.com/Solutions
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Sensiba San Filippo LLP